Welcome to Comfort Care Services, Inc.

As a new customer, you may be wondering what to expect during your first visit from our team. This guide will walk you through the process and highlight our services in Batavia, Geneva, St. Charles, North Aurora, and Aurora, IL.

Initial Contact

When you reach out to us, our friendly staff will:

1. Ask about your specific HVAC needs
2. Schedule a convenient appointment time
3. Provide an estimated arrival window

The Day of Your Appointment

On the day of your visit, our certified technician will:

• Arrive within the scheduled time frame
• Introduce themselves and present identification
• Listen to your concerns and ask relevant questions
• Perform a thorough inspection of your HVAC system

Our Services

Depending on your needs, we offer a range of services including:

– Heating Repair
– Air Conditioning Repair
– A/C Service
– Furnace Installation
– Furnace Repair
– Heating Installation

Diagnosis and Recommendations

After the inspection, our technician will:

1. Explain their findings in clear, understandable terms
2. Provide recommendations for repairs or upgrades
3. Offer a detailed estimate for any necessary work

Next Steps

If immediate repairs are needed and you approve, we may be able to complete the work on the spot. For more extensive projects, we’ll schedule a follow-up appointment at your convenience.

Follow-Up

After your first visit, we’ll:

– Send a satisfaction survey
– Provide maintenance tips
– Schedule any necessary follow-up appointments

At Comfort Care Services, Inc., we strive to make your first visit a positive experience, setting the foundation for a long-lasting relationship built on trust and exceptional HVAC service.